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Supported deployment models
There are two deployment models: cloud and hybrid. In the cloud model, the infrastructure is fully managed by Sensedia teams. In the hybrid model, the environment is managed by the customer.
Responsibility matrix
| Responsibility/Model | Cloud | Hybrid |
|---|---|---|
Product support |
Sensedia |
Sensedia |
Infrastructure maintenance |
Sensedia |
Customer* |
Update |
Sensedia |
Customer* |
Backup |
Sensedia |
Customer |
Monitoring |
Sensedia |
Customer |
Infrastructure security |
Sensedia |
Customer |
*With Sensedia support.
| SLA may be impacted due to local infrastructure issues. |
Hybrid model
A high-level view of the hybrid model can be represented as below:
More details about the hybrid installation can be found at this link.
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