FAQs

The Sensedia API Platform FAQs are listed below and they are organized by topics. If you have a question and you think it should be added here, you can type it in the feedback field at the bottom of this page. Alternatively, you can send it in an email to tech.writer@sensedia.com.

Interceptors

What are interceptors, what are they for and how do I configure them?

How do I restrict IP addresses?

How do I configure the Rate Limit interceptor?

What is the difference between the Rate Limit and Spike Arrest interceptors?

What is the difference between the Log Obfuscation and Data Obfuscation interceptors?

For how long are logs kept when using the native log interceptor?

How do I get body information?

How to convert the body of a TXT or XML request to JSON?

Creating APIs, environments and deployment

How can I configure and use environment variables?

What is it and how can I configure an API Identity?

How to configure certificates?

Where can I view all the APIs I have registered?

How does editing revisions with active deployment work?

What is the "Manager" API and how should I (not) use it?

How can I configure the order in which the interceptors are executed?

What are preflight requests and how do they work?

Consuming APIs: plans, apps, authentication and authorization

How can I identify who is consuming my APIs?

Why don’t the app and the client ID always appear on an API’s log?

How do I configure access tokens?

How do I use the Manager API to query Apps data?

How to recover a Client ID?

How can I set the expiration time of an access token?

How to check the expiration of access tokens?

How can I add extra info to an existing access token?

How to search apps and access tokens with extra fields?

How do I know if a token belongs to a Client ID?

How to invalidate access tokens?

Do I need an API Identity to use the OAuth Password flow?

How is the timeout of an API, resource or operation defined and how does it work?

How do grant types for APIs/Apps work?

Call resolution

What are routes?

What is the limit of routes that can be set up?

How do I know the current number of set up routes?

How can I manage the gateway’s connection reuse?

How do I know what the "manager" API returns from the parameter settings?

Is it possible to send a request body when using the method GET?

How can I generate and clear the cache?

Why is my query for expired access tokens returning empty results?

Why is my API returning an invalid token?

Tracing, metrics and monitoring in general

How can I export logs?

What is the information limit that can be logged per request?

How can I use "API Metrics" as a monitoring tool?

How can I use Kibana to extract reports?

How can I use Kibana as a monitoring screen?

How can I check the gateway’s inbound and outbound IPs?

Users, teams and roles

I can’t delete a user from the API Manager; what should I do?

How can I remove users registered through the Developer Portal?

Can I delete users associated with Apps?

How to revoke or delete access?

Can I integrate Manager with my provider?

Does configuring LDAP prevent "regular" user login?

Is there a lifetime for a user’s password?

How long until the session expires due to inactivity?

Does a user have his/her access blocked if they don’t log in for a long time?

How many login attempts does the platform accept before blocking access?

Supported protocols and specifications

Which versions of the OpenAPI specification (Swagger) are supported?

Which versions of the HTTP protocol are supported?

Does the API Platform implement HSTS (strict-transport-security response header)?

Infrastructure

Is the platform shared?

Does the infrastructure have resilience mechanisms?

Does the platform have auto scaling?

How can I expose my backend to the data plane on Sensedia Cloud?

Can I use private DNS servers for name resolution?

Can I merge connectivity models?

Can I consume the data plane from private networks?

Is the SLA the same across all connectivity models?

Can I make infrastructure customizations?

How can I get information about my data plane?

Can I segregate network traffic by gateway pool?

Is there a list of approved/recommended WAFs?

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