Multifactor authentication (MFA)

Multifactor Authentication provides the option to set a second authentication factor — in addition to login and password.

Configuring MFA

To configure Multi-Factor Authentication (MFA) for the user you are logged in, click on the name that appears in the upper right corner of the screen.

Then click ACCOUNT SETTINGS.

On the screen that opens, in the MFA section, click the ENABLE button.

Have your cell phone in hand to manually enter the code that appears on the screen or scan the QR Code. You can use the authentication application of your choice.

Once activated, in addition to your password, you will have to inform the code provided by the chosen authentication application to log in.

MFA is not available for federated users.

steps to configure mfa

Disabling the multi-factor authentication


Disabling your own MFA

By disabling the MFA you can access Sensedia products with just your login and password, without entering the security code.

To disable MFA for your user, repeat the process described above, clicking on the name in the upper right corner of the screen, then the button ACCOUNT SETTINGS and DISABLE.


Disabling another user’s MFA

By disabling the MFA, you allow the user to access using only their login and password, without the need to enter the security code.

In the user list, click on the desired user to access the USERS  Overview screen. Click the DISABLE MFA button to disable the Multi Factor Authentication.

A modal screen will open for you to confirm the action.

Click DISABLE to proceed or CANCEL to go back to the previous screen without disabling the MFA.

MFA cannot be enabled from this screen.

Your user must have permission to disable MFA for another user.

All users can enable and disable their own MFA.

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