Editing a User

See how to:

To perform these actions, go to the Users screen in Access Control Settings. You can access these settings by clicking the icon in the top right corner of any Sensedia product screen, or from the right side menu of a home page.

access to Access Control Settings

highlight of the Users link on the Platform’s home screen
Note

  • Users with inactive status cannot access Sensedia products.

  • You must have permission to edit users.

Activating or inactivating a user

Tip Use the inactivate option as an alternative to deleting a user.

  1. Go to the Users screen.

  2. Locate the user you want to activate or inactivate and click the > icon in the Actions column corresponding to the user.
    screen image with user selection highlighted

  3. On the screen that opens, click the menu icon menu icon in the top right corner of the screen and select either Activate user or Inactivate user.

    highlight of the actions menu on the user editing screen
    highlight of the actions menu on the user editing screen

  4. Confirm the action by clicking Continue.
    confirm inactivate user

Note

Users can also be automatically inactivated by the system if they do not log in for 90 consecutive days.

See all rules for automatic user inactivation.

This video illustrates the process to inactivate and activate a user:

Tags

To edit a user’s tags:

  1. Go to the Users screen.

  2. Locate the user you want to edit and click the > icon in the Actions column corresponding to the user.
    screen image with user selection highlighted

  3. On the screen that opens, click the menu icon menu icon in the top right corner of the screen and select the Edit user option.
    edit option

  4. To add a tag, click the scroll bar and select the desired tag or type the text to create a new tag.
    tags field scroll bar

  5. To remove a tag, click the X next to the tag you want to remove.
    remove tag button

Teams and roles

To assign teams and roles to a user:

  1. Go to the Users screen.

  2. Locate the user you want to edit and click the > icon in the Actions column corresponding to the user.
    screen image with user selection highlighted

  3. Select the Teams or Roles tab.
    screen image with Teams and Roles highlighted

  4. To assign a team or role:

    • Click + Assign team or + Assign role.

    • Select one or more teams or roles from the list that opens and click + Add n teams or + Add n roles, where n is the number of selected items.
      screen image with Assign Team highlighted
      screen image with Assign Role highlighted

  5. To remove a team or role, click the icon next to the item you want to remove.
    screen image with Remove Team or Remove Role highlighted

Note Teams and Roles correspond to the former Groups and Policies, respectively.

Changing the password

To change the password:

  1. On any Sensedia product screen, click the user icon in the top right corner of the screen and select the My Account Settings option.
    screen image with My Account Settings highlighted

  2. Click Change Password.
    screen image with Change Password highlighted

  3. Enter the current password and the new password in the corresponding fields.

  4. Click Change Password to confirm the change.

You must comply with the password policy.

More specifically, the password must contain:

  • uppercase and lowercase letters,

  • numbers,

  • special characters,

  • a minimum of 12 characters.

Note Your new password must be different from the last four passwords used.

If you prefer, follow the password change procedure with the video below:

Warning Access Control does not require password changes at defined intervals (such as every 45, 60, or 90 days)[1].

Alternatively, you can also configure integration with an external Identity and Access Management (IAM) provider for logging into Sensedia products.

1. NIST Recommendation: https://pages.nist.gov/800-63-3/
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