Registering New Users

Follow the steps below to register a new user.

  1. Access Users in Access Control Settings.

    • You can access these settings from the icon in the top-right corner of any Sensedia product screen, or from the right-hand side menu on a home page.

      access to Access Control Settings

      highlight of the Users link on the Platform’s home screen

  2. Click the + Add New user button in the top right corner of the Users screen.
    highlight of the Add New User button on the Users screen

  3. Fill in the user’s basic information:

    • Enter and confirm the email.

    • Choose a username.

    • (optional) Add one or more tags to categorize the user. To add a tag, type the desired text and then press ENTER.

    • Click Continue to proceed.

  4. Define one or more teams for the user (optional) and click Continue.

  5. Define one or more roles for the user (optional) and click Continue.

  6. Verify the user’s information and click Confirm new user to complete the registration.

The created user will have a Pending activation status until they complete the process by accessing the link sent via email.

If the email is already registered, the new user cannot be created.

If you prefer, watch the video below to see how to register a new user.

Activating a New User

After creating a user, the registered email will receive a link to activate the user. The registered user must click the link to define their name and password.

The user’s status remains Pending until they click the link and complete the activation process.

The activation link is valid for 24 hours.

Resending New User Activation Link

The activation link sent by email can be resent at any time, even if the first link has expired.

To resend it, follow the steps below:

  1. Go to Users.

  2. Locate the user.
    Type the username or email in the search field and click SEARCH.

  3. In the Actions column, click >.
    screen image with Actions highlighted

  4. On the Basic Info tab, click three vertical dots and click Resend email notification.
    screen image with Resend Email Notification highlighted

  5. Verify the user’s email and click Send email.
    screen image with Send E-mail highlighted

  • New users will be automatically deactivated after 2 days if they:

    • do not complete the activation process; or

    • complete the activation process but do not log in to the platform.

See more about the rules for inactive user deactivation.

Teams

You don’t have to work with teams, but they make it easier to register APIs, environments, and custom interceptors, as they allow you to maintain access control without having to manage each user separately. When you grant visibility to a team during API registration, for example, all its members will be able to access that API.

To learn more about accessing these items, see the section on visibility rules.

You don’t need to define the team when creating the user; you can add the already created user to one (or more) team(s) later. You can also view existing teams, edit them, or create new ones. See how here.

Roles

Roles help organize permissions for viewing and editing Sensedia product functionalities. For example, it is possible to group permissions by the role played by users, such as administrator, developer, among others.

You don’t need to define the role when creating the user; you can add the already created user to one or more roles later. You can also view existing roles, edit them, or create new ones. See how here.

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