Security credentials

Security credentials are composed of:

  • Customer ID

  • Client Secret

  • It is not possible to generate Client Credentials using federated logins.

To generate a Client ID and Client Secret, follow the steps below:

Generating security credentials

  1. Click the icon in the top right corner of the screen.
    highlight for access icon

  2. Click My Account Settings.
    highlight for my account settings

  3. You will see two tabs: General Settings and Credentials.

    • Only users with the Super Admin policy can manage access credentials.

    • The credentials expire in 3650 days (10 years), remaining valid until they are revoked. However, the tokens generated with these credentials have a default lifespan of 86400 seconds (24 hours).

  4. Under Credentials, click the Generate Credentials button. Security credentials will be created and displayed on the screen.

  5. Copy and keep this information. The Client Secret won’t be displayed again.

generate credentials

Only one active credential is allowed per user. This means a user cannot generate a new credential until the existing credential is revoked.

Revoking credentials

To revoke the user’s credential, while still on the Credentials tab, click Revoke Credentials. Then, click Remove.

The Credentials tab will be empty.

A Super Admin user is allowed to revoke only their own credentials. That is, other Super Admin users cannot revoke each other’s credentials.
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